Terms of service

Welcome to Feuor! By using our website and purchasing our products, you agree to comply with the following terms and conditions. Please read these Terms of Service carefully before using our site or placing an order. If you do not agree with any part of these terms, you should discontinue using our services.

1. General Overview

These Terms of Service apply to all users of Feuor's website, including but not limited to browsers, customers, merchants, and contributors of content. By accessing or using any part of the site, you agree to be bound by these terms.

2. Use of the Website

You agree to use our website for lawful purposes only. You may not use our site in any way that:

  • Violates any applicable laws or regulations.
  • Infringes on the rights of others.
  • Involves the transmission of harmful, defamatory, or otherwise offensive content.
  • Impersonates others or falsely represents your affiliation with any person or entity.

We reserve the right to refuse service to anyone at any time for any reason.

3. Product Information and Pricing

We strive to ensure that all product descriptions, pricing, and availability information on our website are accurate. However, errors may occasionally occur. Feuor reserves the right to correct any such errors, update information, and modify or cancel orders if necessary, including after the order has been placed.

All prices are listed in the local currency and are subject to change without notice. We reserve the right to adjust pricing, promotions, or discounts at any time.

4. Orders and Payment

When you place an order with Feuor, you are agreeing to purchase the selected product(s) in accordance with these terms. All orders are subject to availability and our acceptance. We reserve the right to limit or cancel quantities purchased per person, per household, or per order at our discretion.

Payment must be made at the time of order. We accept various forms of payment, including credit cards and digital payment methods. By providing payment information, you represent that you are authorized to use the chosen payment method.

5. Shipping and Delivery

We offer free shipping on all orders, and products will be shipped to the address you provide during checkout. Please ensure that your shipping information is correct. Feuor is not responsible for lost or undeliverable packages due to incorrect address details.

Estimated delivery times will vary depending on your location. While we strive to meet these estimates, Feuor is not liable for any delays in shipping.

6. Returns and Refunds

We offer a 30-Day Money-Back Guarantee. If you are not satisfied with your purchase, you may return the product within 30 days of receipt for a full refund. The item must be in its original condition and packaging. Please contact our customer service team before initiating a return. Shipping fees for returns may apply unless the return is due to a defective product.

Refunds will be processed within 7–10 business days after receiving the returned item. The refund will be credited to your original method of payment.

7. Warranty

Our products come with a warranty that covers defects in materials and workmanship. If your product is found to be defective within the warranty period, please contact us, and we will arrange for repair, replacement, or refund at our discretion.

8. Intellectual Property

All content on the Feuor website, including text, images, logos, graphics, and product designs, is the property of Feuor or its content suppliers and is protected by international copyright and trademark laws. You may not reproduce, distribute, or use any part of our content without prior written permission from Feuor.

9. Limitation of Liability

Feuor will not be liable for any indirect, incidental, punitive, or consequential damages arising from the use of our products or website. Our liability is limited to the amount paid for the product. This limitation of liability applies to any claim, including but not limited to claims related to product defects, inaccuracies, or delays in delivery.

10. Governing Law

These Terms of Service and any separate agreements whereby we provide services or sell products to you shall be governed by and construed in accordance with the laws of the United Arab Emirates (UAE).

11. Changes to Terms of Service

We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of the site constitutes acceptance of the revised terms.